Privacy Policy for Health Plan Experts Group
Effective Date: 8/1/25
1. Introduction
Health Plan Experts Group (“we,” “us,” “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it,, with whom we share it, and your rights in connection with that information.
2. Information We Collect
Personal Information: Includes your name, address, email, phone number, date of birth, etc.
Insurance & Health-Related Information: Enrollment details, coverage types (e.g., Medicare, long-term care).
Usage Data: IP address, browser type, pages visited, cookies.
Other Data: Any other information voluntarily submitted via forms or communications.
3. How We Collect Information
Directly from you through forms, calls, or emails.
Automatically via cookies, tracking tools, and analytics.
From third-party tools used to facilitate services (e.g., quote engines).
4. How We Use Your Information
To provide insurance services, quotes, and communications.
To operate, maintain, and improve our services and website.
To comply with legal and regulatory obligations.
5. Disclosure of Information
Service Providers & Partners: We may share data with trusted vendors under confidentiality agreements.
Legal Compliance: We may disclose information when required by law.
HIPAA-Applicable Situations: As a health plan advisor, we may use or disclose PHI for treatment, payment, or operations, consistent with privacy practices and with the minimum necessary standard.
6. Your Rights
Access & Correction: You may request access to or correction of your personal information.
Deletion: You may request deletion, subject to legal and retention obligations.
Opt-Out: You can opt out of marketing communications.
California Residents: You may request to know categories of collected information, deletion, or opt-out of sale (if applicable) under CCPA/CPRA.
HIPAA Rights (if applicable): You may request copies of, amendment to, or an accounting of disclosures of your PHI.
7. Security
We apply administrative, technical, and physical security measures to protect your information from unauthorized access or disclosure.
8. Retention
We retain personal data as long as necessary for service provision, legal obligations, or as otherwise permitted by law.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from such minors. If we learn we have, we will delete it.
10. Policy Updates
We may update this policy. Updates will be posted with a new effective date at the top.
11. Contact Us
For questions or privacy requests, contact us at:
in**@***************ts.group
